We're sad to see you go 😞 But we'll do everything we can to make your departure as smooth as possible.
💡 BILLY is a non-binding service. This means you can cancel your subscription at any time, without delay.
Here are the steps to cancel your subscription :
Send a chat from the app
Specify your situation :
Stopping self-employed activity
Change of accountant / accounting solution (in this case, we ask you to detail the reason, as your valuable feedback helps us to improve 🙏🏻)
We get back to you to define the exact end date
We take the necessary steps to ensure that everything runs smoothly
⚠️ At the end of the collaboration with BILLY, several tasks must be carried out on our side: VAT, mandate, summary of your self-employed tax situation, data transfer, backup...). These services are not covered by your subscription. You will be invoiced for these services at the rate of one month's subscription.
If you have any questions, don't hesitate to get in touch with us via the chat on the bottom right 😊
See you soon 👋