We're sad to see you go 😞 But we'll do everything we can to make your departure as smooth as possible.
💡 BILLY is a non-binding service. This means you can cancel your subscription at any time, without delay.
Here are the steps to cancel your subscription :
Send a chat from the app
Specify your situation
You are stopping your activity
⚠️ If you have a company, this involves liquidation. This entails additional costs related to an auditor, a notary, and a legal publication
You are switching accountants/accounting solutions
In this case, we kindly ask you to provide details for the reason. Your valuable feedback helps us improve 🙏🏻
We will get back to you to set the exact end date of the subscription
The end date must be properly determined. Your accountant will no longer provide services for you after this date. Example: if you want BILLY to handle the VAT declaration for January 20, your subscription must remain active until January 20.
We will take care of everything to ensure a smooth process
👌🏻 At the end of the collaboration with BILLY, several tasks must be carried out on our side: VAT, mandate, summary of your self-employed tax situation, data transfer, backup...). These services are not covered by your subscription. You will be invoiced for these services at the rate of one month's subscription.
⚠️ If you are stopping your activity, BILLY does not take care of terminating your social insurance status as an independent. Please contact your social insurance fund.
If you have any questions, don't hesitate to get in touch with us via the chat on the bottom right 😊
See you soon 👋