We're sad to see you go 😞 But we'll do everything we can to make your departure as smooth as possible.
With BILLY, no notice period
You're free to cancel your subscription at any time. You only pay for the current month or year, depending on whether you have a monthly or annual subscription.
⚠️ Your monthly subscription covers the deadlines of the current month. It does not cover any future deadlines. As soon as your subscription is cancelled, the service stops too: no more accounting, income tracking or invoicing, tax returns or support.
For example, if you cancel your subscription on 31/12, BILLY will not file your January VAT return. In that case, simply cancel your subscription at the end of January.
Cancel via the app
To cancel your subscription, go to Settings, then Subscription and click Cancel my subscription.
Cessation or transfer of activity
You'll need to specify which situation applies to you.
👉🏻 Switching to another accountant or accounting solution? We'll ask you to explain the reason. Your feedback is valuable and helps us improve 🙏🏻 If an accountant is taking over your books, they must send an official email to [email protected] (a legal requirement between certified accountants).
👉🏻 Winding up your company? Please note that this involves a liquidation process. We recommend planning ahead, as this takes time.
End date of your subscription
Your subscription end date needs to be set correctly. BILLY stops all services and tax filings after that date.
👉🏻 Want BILLY to handle your January VAT return? Your subscription must remain active until the end of January. Make sure all pending deadlines have been taken care of before cancelling your subscription.
Closing services
Ending an activity is never as simple as flipping a switch. Certain tasks need to be completed to stay compliant with the tax authorities.
BILLY supports you through the closure of this chapter so you can start the next one with peace of mind. These services are never covered by your monthly subscription.
Situation 1: cessation of activity
Specific services | Self-employed | Company (liquidation or conversion) |
Fixed fee excl. VAT | €150 | €750 |
VAT: form 604C cessation | ✅ | ✅ |
VAT: withdrawal (adjustment on assets transferred to your personal use) | ✅ | ✅ |
VAT: early client listing | ✅ | ✅ |
Termination of tax mandates | ✅ | ✅ |
Estimate of social contributions payable for the year of cessation | ✅ | ✅ |
Archiving and data retention for 10 years | ✅ | ✅ |
Tax annex to complete your return (to be attached to your PIT return) | ✅ | - |
Preparation of documents required for the auditor's report | - | ✅ |
Correspondence with the notary | - | ✅ |
Closing accounting entries (specific to liquidation) | - | ✅ |
CIT tax return | - | ✅ |
Special certificate from the Deposit and Consignment Office | - | ✅ |
Tax forms | - | ✅ |
Deactivating your CBE number (to be done via your accredited business counter) | ❌ | ✅ |
Closing your self-employed social status (to be done via your social insurance fund) | ❌ | ❌ |
⚠️ If you are ceasing your activity, BILLY does not handle the cancellation of your self-employed social status — please contact your social insurance fund directly.
Situation 2: transfer to a successor
Specific services | Self-employed or company |
Fixed fee excl. VAT | €75 |
Preparation of data to be transferred (accounting records, permanent file, copy of invoices) | ✅ |
Transfer of tax mandates | ✅ |
Support for the successor (answering questions) | ✅ |
Archiving and data retention for 10 years | ✅ |
If you have any questions, feel free to reach out via the live chat at the bottom right 😊
See you soon 👋